eVillageHealth Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to Village Health Telehealth PLLC, dba eVillageHealth and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Village Health Telehealth PLLC, dba eVillageHealth include 3419 E Elena Ln, eVillageHealth and www.evillagehealth.com. By using the eVillageHealth website, you consent to the data practices described in this statement.
Privacy Compliance
eVillageHealth uses the AthenaNet telehealth platform, electronic medical record, and patient portal in order to provide healthcare services. All of these websites are HIPAA compliant. Please make sure to review each website’s privacy policies.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, eVillageHealth may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
- Additional personal information
- How you know the providers
eVillageHealth may also collect anonymous demographic information, which is not unique to you, such as your:
- Age
- Gender
- Race
- Religion
- additional personal information
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use our services. These may include: (a) joining our waitlist; (b) registering for an account on the AthenaNet website or associated patient portal (b) sending us an email message. To wit, we will use your information for, but not limited to, communicating with you in relation to services you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
eVillageHealth collects and uses your personal information to operate its website(s) and deliver the services you have requested. Protected health information may be disclosed or used for treatment, payment or healthcare operations. eVillage Health uses AthenaNet to store your personal information via electronic medical records. Your personal information is also stored on Athena’s associated patient portal. Again, please refer to each website’s privacy policy.
eVillageHealth may also use your personally identifiable information to inform you of other products or services available from eVillageHealth and its affiliates.
Sharing Information with Third Parties
eVillageHealth does not sell, rent or lease its customer lists to third parties. eVillageHealth may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to eVillageHealth, and they are required to maintain the confidentiality of your information.
eVillageHealth may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on eVillageHealth or the site; (b) protect and defend the rights or property of eVillageHealth; and/or (c) act under exigent circumstances to protect the personal safety of users of eVillageHealth, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by eVillageHealth. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the eVillageHealth website.
Links
The eVillageHealth website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Be aware that when you are making a payment from your Athena patient portal, you will be directed to a separate website. Please review that website’s privacy policy prior to proceeding with payment.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.
Right to Deletion
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Related to your medical chart, as we are required to comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
eVillageHealth does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail, Text, or Phone Calls Communications
From time to time, eVillageHealth may contact you via email, texts, or phone calls for the purpose of providing appointment reminders, instructions, announcements, alerts, confirmations, surveys, and/or other general communication
Changes to this Statement
eVillageHealth reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the eVillageHealth and AthenaNet websites and/or services available through the AthenaNet patient portal after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
eVillageHealth welcomes your questions or comments regarding this Statement of Privacy. If you believe that we hav not adhered to this Statement, please contact us at:
Village Health Telehealth PLLC, dba eVillageHealth
3419 E Elena Lane
Chattaroy, Washington 99003
Email: jessica@evillagehealth.com
Phone: (509)960-6527
Effective as of November 13, 2020